Terms of service
TERMS OF SERVICE — ROZEL
OVERVIEW
Welcome to Rozel. The terms “we”, “us” and “our” refer to Rozel Furnishing Pte Ltd (“Rozel”). Rozel operates this store and website, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a curated shopping experience.
Rozel is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you access or use our Services. Please read these Terms carefully, as they include important information regarding warranties, disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence and that any minor using the Services does so under your supervision.
You agree to provide accurate, current, and complete information when using our Services and are responsible for maintaining the confidentiality of your account credentials. You may not transfer, sell, or assign your account to another party.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to display product descriptions and images accurately. However, actual colours, textures, finishes, or materials may vary due to screen settings, lighting conditions, or material characteristics.
All product descriptions are subject to change without notice. Rozel reserves the right to discontinue any product or limit quantities at its discretion.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Orders are accepted only after payment is received and confirmed by Rozel.
Once an order is accepted, cancellation may not be possible. All returns, refunds, exchanges, servicing, and warranty claims are governed strictly by our Return & Refund Policy and Warranty Policy.
Purchases are for personal or household use only and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, promotions, and discounts are subject to change without notice. Online prices may differ from showroom prices or in-store promotions.
You agree to provide valid and complete payment information and authorize Rozel to charge the applicable amount, including delivery, service, and administrative fees where applicable.
SECTION 5 – SHIPPING AND DELIVERY
Delivery dates are estimates only and are not guaranteed. Rozel is not responsible for delays caused by logistics providers, customs clearance, weather conditions, or events beyond our control.
Customers must inspect goods upon delivery. Risk of loss and title pass to the customer upon delivery. Any damage or defect must be reported according to our servicing procedures.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services is owned by Rozel or its licensors and is protected by Singapore and international intellectual property laws.
No part of the Services may be reproduced, distributed, or exploited without prior written consent.
SECTION 7 – OPTIONAL TOOLS
Third-party tools are provided “as is” and “as available.” Rozel has no control over and assumes no responsibility for third-party tools or services.
SECTION 8 – THIRD-PARTY LINKS
Rozel is not responsible for third-party websites or services accessed through the Services. Accessing third-party sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Rozel is powered by Shopify; however, all transactions are between you and Rozel. Shopify bears no responsibility for any product sales, delivery issues, or disputes.
SECTION 10 – PRIVACY POLICY
Use of the Services is subject to our Privacy Policy and Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
Any feedback submitted grants Rozel a perpetual, royalty-free right to use such content for operational, promotional, and business purposes.
SECTION 12 – ERRORS AND OMISSIONS
Rozel reserves the right to correct errors, inaccuracies, or omissions and to cancel orders arising from such errors.
SECTION 13 – PROHIBITED USES
You agree not to misuse the Services, violate laws, infringe rights, or interfere with site security or operations.
SECTION 14 – TERMINATION
Rozel may terminate or suspend access to the Services at any time without notice.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available,” except as expressly stated in our Warranty Policy.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Rozel shall not be liable for indirect, incidental, or consequential damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Rozel and its partners against claims arising from your use of the Services.
SECTION 18 – SEVERABILITY
Invalid provisions shall not affect the enforceability of remaining terms.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Rozel.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without Rozel’s written consent.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of Singapore, and parties submit to the exclusive jurisdiction of the Singapore courts.
SECTION 22 – HEADINGS
Headings are for convenience only.
SECTION 23 – CHANGES TO TERMS
Rozel may update these Terms at any time. Continued use constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
📧 rozelfurnishingsg@gmail.com